Support & customer service

We are here to help you – whether you want to get started with Waya or have questions about an invoice.


Do you want to become a customer? Waya?

Are you curious about Waya or want to know how we can help your company with invoice and claims management?

Contact our sales team:

📞 010–330 20 88 ✉️ sales@waya.see


Have you received an invoice from Waya?

Waya administers invoices on behalf of our customers.
On the invoice you will always find information about who is the invoice issuer.

👉 If you have questions about the product or service to which the invoice relates, you should contact the invoice issuer directly.

👉 If you have any questions about the invoice itself, payment or status, you are welcome to contact Waya customer service.


Contact Waya customer service

Our customer service is available weekdays during business hours.

Opening hours:

🕗 08.00 – 16.00
⏸ Closed for lunch 12.00 – 13.00

Contact methods:

📞 Phone: 084-002 96 00
✉️ Email: support@waya.see
💬 Chat: via waya.see


Reminder or debt collection request?

Have you received a payment reminder or a debt collection request via Waya you can easily handle the matter digitally.

Here you can, among other things:

• Download documents

• Make a payment

• See the current status of your payment

👉 Log in Nature Chemical Biology. or via the link in your letter or text message to proceed.